ON TRIP SUPPORT

OTS Service LLC (On Trip Support) is a registered Travel Service Arrangement Business in Japan. We specialize in supporting complex travel itineraries that require precise coordination, local knowledge, and dependable execution.

We work exclusively with travel industry partners, supporting multi-day departures and active or luxury itineraries across Japan.

OTS provides operational support and logistics for travel itineraries across Japan. Our services include:

• Adventure Tour Logistics – Route planning, transport coordination, and operational support for cycling, hiking, and multi-activity tours

• Tour Operations Support – On-the-ground assistance for guides, groups, and multi-day departures

• Travel & Event Logistics – Coordination of vehicles, luggage transfers, accommodations, and local services

• Equipment & Transport Management – Handling and delivery of bikes, gear, and specialized equipment

• Permits & Local Coordination – Navigating regional requirements, access, and scheduling logistics

• Custom Support Solutions – Flexible logistics tailored to each itinerary’s needs

OTS supports dozens of multi-day departures annually across Japan, providing logistics for complex, high-touch itineraries in urban and remote regions.

We have experience with active travel itineraries (cycling, hiking, multi-adventure) and high-end itineraries requiring detailed coordination across multiple departures.

From single-day support to multi-week journeys, we ensure reliable execution so both partners and their guests can travel with confidence.

At OTS, successful tours rely on thoughtful planning and dependable execution.

We work closely with partners to understand the specific needs of each itinerary, providing tailored logistical solutions that support smooth operations on the ground.

By combining local knowledge, trusted relationships, and careful coordination, we transform complex travel plans into practical, well-executed journeys.